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Digital Strategy for Impact-driven Organizations

June 29, 2018 @ 8:30 am - 12:00 pm

Technology is regularly perceived as a silver bullet for marketing or management issues but frequently ends up being complicated, confusing and more work than expected. This is often caused by putting the cart before the horse – choosing a solution before doing the necessary due diligence to establish a clear strategy that informs the solution based on goals and constraints.

This workshop provides a framework for working through hard questions upfront that will save pain later, help make the right technology decisions, and assess the ongoing commitment to success and growth. This workshop will provide actual examples from Cascade Bicycle Club’s recent digital strategy to engage e-bicyclists.

Use this workshop to work through challenges your organization is facing and craft a digital strategy that will address your organization’s core needs and maximize your impact for the long term.

What you will get out of the workshop:

  • Approach for digital strategy decision-making
  • Insights and advice on working through a specific challenge within your organization
  • Worksheet to kick off your next project and bring back to your team

About the Presenters:

Nam-ho Park, Principal, PLAIN Strategies
Nam-ho is the principal at PLAIN Strategies, where he leads digital strategy and solutions to help nonprofits, startups and issue-driven clients increase their impact and reach. He has been active in web technologies and crafting user experience for over 16 years, both in the US and Asia. He is a board member of NTEN and a regular speaker at the Nonprofit Technology Conference. He teaches at the University of Washington Information School and holds a master’s degree in architecture from Columbia University.

Tim O’Connor, Tech Director, Cascade Bicycle Club
Tim leads Cascade’s technology team and develops solutions that scale for the organization’s 30k annual customers and 80k supporters. Coming from a startup background he infuses his teams with a focus on a lean, scrappy and data-driven approach and developing an effective and holistic digital strategy through all their recently revamped systems: CMS, eCommerce, CRM and Email and Marketing Platforms. Tim is about to be a new father (again) and loves home renovation, biking, sci-fi, game nights, and local beer!

Heather Griswold, Sr. Engagement Manager, Substantial
Heather is a Lead Engagement Manager at Substantial, a digital product studio in Seattle. Passionate about mobile strategy and end-to-end integrated experiences, she has over 10 years technology experience with a diverse set of companies both nonprofit and for-profit. Heather works to build effective product teams and strong client relationships through active collaboration on strategy, release roadmaps, and prioritization to deliver value to businesses and users.

Click here to register


June 29, 2018
8:30 am - 12:00 pm


Impact Hub Seattle
220 2nd Avenue S
Seattle, WA 98104 United States
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