Careers

Assistant, President’s Office

VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in Seattle, WA with offices located in the Democratic Republic of Congo, Malawi and Mozambique.
 
Position Summary
VillageReach is searching for an experienced, reliable and task-oriented Assistant. The Assistant will work directly with the President and other members of the Senior Management Team and will be responsible for performing a number of administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their work load and prioritizing tasks in a fast-paced environment. This is an excellent opportunity to join a mission-oriented, global organization.
Duties and Responsibilities
The Assistant provides administrative support to the President and senior management team by conducting research, preparing reports, handling information requests and performing clerical functions such as preparing correspondence, arranging conference calls and meetings, and summarizing and following up on actions.Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

  • Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
  • Prepare internal and external documents and communications for team members and partners including conducting research and analysis
  • Schedule meetings and appointments and manage travel itineraries
  • Lead special projects
  • Attend meetings, take notes, communicate and follow-up on actions
  • Support internal communications initiatives within the global VillageReach team
  • Uphold a strict level of confidentiality

Competencies
The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

  • Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
  • Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
  • Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
  • Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
  • Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software including Salesforce
  • Proficiency in collaboration and delegation of duties
  • Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
  • Exceptional interpersonal skills
  • Friendly and professional demeanor

Supervisory Responsibilities
This position has no supervisory responsibilities.

Education & Experience
High school diploma; Associate or bachelor’s degree preferred

Two to five years of administrative experience

Experience working with management-level staff in previous positions

Other Qualifications
Established cultural competency in partnering with racial, cultural and linguistically diverse groups.

Demonstrated understanding of challenges with working in rural, underserved and low-income context.

Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.

Excellent written and verbal communication in English; French or Portuguese language skills a plus.

Environment & Physical Demands
VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Ability to work early mornings required due to scheduling with global staff.

Commitment to Diversity & Inclusion
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

This is an immediate hire and therefore resumes will be reviewed on a rolling basis until October 5. To apply, please submit your resume and a cover letter to our online portal.

Apply online here.