Job Title: Caseworker (Ukrainian/Russian speaking)
Sector: Social Work
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Seattle, WA USA
The IRC opened an office in Seattle in 1976 and provides immediate resettlement assistance, employment assistance, intensive case management, immigration services, health and wellness programs through our New Roots community garden, and a program for anti-human trafficking.
Job Overview: The Caseworker will provide reception and placement services to newly arrived refugees in accordance with the Cooperative Agreement. S/he will provide comprehensive case management services and monitor financial assistance during the eligibility period. This position reports to the Casework Supervisor.
- Ensure a positive resettlement experience for newly arrived refugees, from pre-arrival preparations and point of entry to successful acculturation. This may include assurance that appropriate pre-arrival services are in place (locating and securing suitable housing, purchasing housing essentials, furniture and basic food supplies, setting up utilities etc.).
- Provide airport reception and transport to permanent and/or temporary housing. Ensure that the refugee has a full understanding of the use of all household appliances, safety equipment, and facilities and is aware of the rental agreement and proper care of the living quarters. Make regular home visits to ensure that the clients are properly maintaining their housing.
- Provide comprehensive orientation. Facilitate linkages with healthcare, education, employment and financial assistance providers.
- Formulate a resettlement plan based on the individual’s skills, abilities and expectations with regards to available resources.
- Ensure that clients are provided the basic tools necessary to meet their established short-term goals and objectives.
- Regularly travel throughout service delivery area (home visits, agency visits, service provider visits etc.) will be required.
- Maintain a case file by keeping thorough timely case notes that reflect all resettlement activities and include copies of all necessary documentation in the case file. Ensure that the financial assistance is properly documented in the case file. Complete all required reports on time.
- Participate in all program meetings, staff development activities, and fully engage as a member of the team.
- Engage in training on trauma-informed approach and work to incorporate trauma-informed approach into service delivery, workload management, and support.
- Other duties as assigned.
Key Working Relationships
Position Reports to: Casework Supervisor
Other Internal And/or External Contacts
Internal: Resettlement Team, Employment Team, Anti-Trafficking Team, Immigration Team, Youth Program Team, New Roots Team, Immigration Team, Intensive Case Management Team, Volunteer Coordination, Finance Team.
External: Volunteers, Interns.
- Undergraduate degree or equivalent experience required.
- Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment. Experience should include a minimum of two years providing direct service to underserved communities; prior experience working with refugee populations preferred.
- Knowledge of the local social service network.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Proven ability to contribute both independently and as a key team member;
- Self-starter with excellent analytical skills combined with the demonstrated ability to multi-task, prioritize duties, and handle time effectively.
- Proficient in Microsoft Office.
- Excellent communications skills, fluency in written and spoken English required.
- Proficiency in one or more of other languages, Ukrainian and Russian strongly desired.
- Access to a reliable vehicle; valid Driver’s License and proof of insurance.
- Standard office environment at IRC’s office in SeaTac; Monday-Friday, 9am-5pm, with occasional evening or weekend activities as needed. Limited flexible workplace available with approval.
- Access to a reliable vehicle to travel regularly throughout the service delivery area for partner meetings and events.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law
IRC- leading the way from harm to home