The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington. Its mission is to monitor global health conditions and health systems, as well as to evaluate interventions, initiatives, and reforms. It uses cutting-edge approaches to tackle some of the most difficult and most critical questions in global health and find answers that will become the foundation for better policies and, ultimately, better health.
IHME has an outstanding opportunity for an entry-level Education and Training Coordinator. This role will oversee and organize many key endeavors of the Organizational Development and Training Team (ODT), as well as manage important administrative and logistical aspects of the main fellowship program at IHME. The individual in this position must develop an understanding of IHME’s priority research areas in order to coordinate education and training programs in the field of health metrics. The position requires someone who can translate both internal and external needs and demands and be a key resource in guiding employees and external collaborators to the appropriate courses. The individual must be able to understand and respond to the complexities of effectively reaching and training individuals from different cultural, linguistic, and disciplinary settings whose degree of experience and understanding, both intellectually and professionally, varies.
Organizational Development and Training programs
- Lead the process for coordinating the ongoing, continual new employee onboarding and training processes.
- Maintain and utilize the Institute’s learning management systems in order to ensure IHME staff are receiving the required trainings and that instructors are well prepared and supported, both in preparation for their training and during it.
- Be an ambassador for the IHME internal training efforts. Schedule all internal trainings, manage and oversee training logistics, gathering course feedback and providing classroom support as needed.
- Ensure that staff are registered for the trainings they need to do their jobs and monitor whether each has completed their trainings.
- Be very familiar with IHME’s internal training curricula as well as the external training options that IHME endorses and recommends. Be a resource to IHME staff and supervisors when it comes to understanding what trainings are available and appropriate for their role.
- Manage the process for routine evaluation of internal trainings and facilitate the incorporation of the information gained from them to make improvements.
- Develop and maintain the ODT intranet, ensuring all materials are up-to-date and structured to provide maximum utility to IHME. Work with each member of the ODT team to develop informational materials aligned with overall IHME policies, where needed.
- Develop and maintain certificates for specific IHME courses and help to ensure the correct individuals receive opportunities for certification.
- Be familiar with the IHME training pipeline, including those under development and ongoing trainings that need updates. On this matter, actively communicate with the Learning & Development team.
Organizational Development and Training events
- Manage budgets for ODT and organization-wide events, in conjunction with the Experience & Culture team lead.
- Manage events from conception, in a variety of venues, by gathering and preparing content and materials, managing relationships with vendors and service providers, working directly with ODT team members to determine the structure of sessions, and directing complex logistics for participants.
- Support and actively contribute to organizing the logistics of the Post-Bachelor Fellowship training program.
- Organize and schedule seminars and trainings
- Set up training rooms for key trainings.
- Work with outside parties who use the Institute’s meeting rooms for their own purposes.
- In collaboration with HR, coordinate and support volunteers and interns.
- Take on other team responsibilities, as needed, as an active and engaged member of the overall IHME community.
Bachelor’s degree in Education, Communication, Business, Public Health, or related field plus two years of work experience.
- Demonstrated project management skills, including ability to think independently, track many details and logistics concurrently, be flexible, and juggle priorities for multiple ongoing projects with minimal supervision.
- Strong interpersonal, teamwork, and customer service skills; ability to foster positive relationships with diverse personality types of staff and supervisors.
- A commitment to working in and fostering a diverse and inclusive environment at the Institute.
- Strong written and verbal communication skills.
- Strong attention to detail and accuracy. Strong MS Office software skills – proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook (including calendaring).
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
- Interest in education and public health.
- Experience with learning management systems.
- Experience with project management software.
Conditions of Employment: Evening and weekend work may be required.