University of Washington Department of Global Health

Program Operations Specialist

The International Training and Education Center for Health (I-TECH) recognizes that disparities in health around the globe stem from inequity and encourages and supports the multiple identities of staff, faculty and students including, but not limited to, socioeconomic status, race, ethnicity, language, nationality, sex, sexual orientation, gender identity and expression, culture, spiritual practice, geography, mental and physical disability and age. As reflected in the I-TECH Diversity Statement, our definition of diversity is broad, recognizing that there are multiple definitions of diversity. We strive to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its faculty, staff, and students.

I-TECH is a center in the University of Washington’s Department of Global Health. I-TECH has projects in more than 15 countries, and its worldwide staff work in partnership with local ministries of health, universities, non-governmental organizations, medical facilities, and other partners. I-TECH supports development of skilled workforces and overall health systems strengthening with a focus on sustainability and transition to local ownership. I-TECH is committed to being anti-racist and promotes health and equity in health for all people worldwide.

Description of Program:
This position will support the Capacity Building for Sustainable HIV Services Award funded by Health Resources & Services Administration (HRSA). The goal of the project is to improve health outcomes for PLHIV along the HIV care continuum by building sustainable health systems, including a global workforce with the right skills, mix and distribution to responds to HIV and other population health priorities. This position will support activities across multiple countries including Mozambique, Jamaica, Trinidad and Tobago.

The Program Operation Specialist (POS) primarily focuses on administrative and financial responsibilities, assuring grant activities are effectively implemented.  Grant activities include building the capacity of local stakeholders to independently manage global health programs, typically through curriculum and training, aimed at strengthening the skills of health care and laboratory professionals in low-resource settings and the sustainability of the broader health care system. This role specifically works closely with HQ and country office-based operations and finance teams to ensure project compliance with award terms, deliverables, and reporting. Responsibilities will include financial administration of projects aligning with I-TECH’s financial budgeting tools; developing, tracking and monitoring contractual agreements, including subcontracts and consulting agreements; and participating in the development of funder program and financial reporting aligned with I-TECH systems.  The POS position may have some programmatic and technical duties and responsibilities, as assigned.

Grant Administration

  • Develop and monitor HQ-based consulting agreements including well-defined scope of work, deliverables, and compensation terms.  Recruit, hire, and discharge consultants to help meet project needs.
  • Develop and monitor HQ based sub-agreements including well-defined scope of work, deliverables, and compensation terms.
  • Assist with recruitment and hiring of in-country staff positions, including development of job descriptions, interview questions, and screening tools.
  • Authorize purchases on assigned budgets as delegated by the Principle Investigator (PI) or Project Director and in alignment with grant regulations and I-TECH and UW policies.
  • Work with the Project Director, Country Office staff, partner organizations and funders in developing annual workplans, including identifying deliverables, tasks, accountabilities, and results indicators, and in establishing mechanisms to assure efficient work plan implementation.
  • Provide technical assistance to local staff to ensure the Country Office and partner organizations complies with I-TECH standards, UW policies and procedures and grant terms and conditions.

    Budget & Financial Management

  • Guide the development and administration of HQ-based subcontracts and vendor agreements.
  • Assist with country teams in the development of the annual grant budget.
  • Regularly code expenditures using country-specific activity codes, to assist in sub-budget management.
  • Prepare and monitor internal budget reports in I-TECH’s financial systems (Planful).  This includes budget projections, burn rates, and monthly budget reports by activity code.  Collaborate with the Country Office and partner organizations to prepare quarterly and ad hoc budgetary reports for stakeholders and funders.
  • Assist in the developing annual funder reports, such as Expenditure Reporting and Human Resources for Health reports.
  • Work with the PI or Project Director, Country Office staff, and/or the Finance Team to identify and resolve budget and financial management issues.
  • Analyze monthly revenue and expense reports against budget projections, keeping Project Director, Country Office staff and team members apprised of the implications of the program’s financial status on program activities.  Advise and collaborate with team members in revising project plans and program activities to align with emerging budgetary, cash flow, and funding realities.
  • Promote the implementation and use of I-TECH’s Program Standards and Global Operations Manual at the Country Office level.

    Reporting & Knowledge Sharing

  • Prepare, coordinate and edit progress reports to funders and coordinate HQ-based reporting to funders documenting activities, spending, and results.  Support Country Office staff in completing reports submitted to key stakeholders.
  • Develop and deliver reports and presentations effectively conveying best practices and novel methodologies.
  • Contribute to the documentation and knowledge sharing of program results through articles, conference posters, web postings, and presentations.
  • Document best practices and success stories that could be used for the website and other platforms.
  • Participate in regular country team meetings.

    Bachelor’s degree with at least 4 years’ experience, preferably working in complex, multi-faceted public health programs.

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    Past work or volunteer experience that demonstrates

  • Application of project management principles and practices related to public health program design and implementation.
  • Management or administration of US government grants.
  • Financial skills in budget management.
  • Collaborating with technical experts and key stakeholders.
  • Communicating with colleagues in a manner that respects cultural differences and contributes to effective partnerships.
  • Commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Strong analytical skills; ability to synthesize complex data and present it in a clear, logical, appropriate format for a range of target audiences.
  • Skill in working and solving problems independently.
  • Exceptional writing skills.
  • Exceptional skill with Microsoft Word and Microsoft PowerPoint, and competency in Excel.


  • Master’s degree with 2 year experience
  • Previous experience working with government officials in foreign countries.
  • Proficiency speaking, reading and writing in Portuguese.

    This full-time position is based at the I-TECH offices at UW in Seattle. It requires up to 20% travel to countries that often lack adequate public health and safety infrastructure. Travelers must be prepared to follow the UW and US government recommended precautions and prophylaxis for travel safety and disease prevention. Participation several times a week in early morning and late evening telephone conference calls in order to accommodate time zone differences between Seattle and its country project sites is required. I-TECH operates within a grant-funded environment.   Due to this, the total amount of this position’s FTE may fluctuate based on program funding and needs.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

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