Careers

Institute for Health Metrics and Evaluation

Senior Engagement Officer

The Institute for Health Metrics and Evaluation (IHME) is an independent research center at the University of Washington whose mission is to monitor global health conditions and health systems, as well as to evaluate interventions, initiatives, and reforms. The aim is to provide policymakers, donors, and researchers the evidence base necessary to help solve the world’s most important health problems. IHME accomplishes these aims by working with a range of collaborators across the world. Currently, we engage with more than 3,600 collaborators from more than 140 countries.

This requires creativity and innovation, which is cultivated by an inclusive, diverse, and equitable environment. If you join IHME, you’ll be joining a team of mission-oriented people who are committed to creating a welcoming and diverse workforce that respects and appreciates differences, and embraces collaboration.

The IHME has an outstanding opportunity for a Senior Engagement Officer. In May of 2018, leaders of IHME and the World Health Organization signed a Memorandum of Understanding to collaborate together in order to improve the quality and use of global health estimates. The Senior Engagement Officer will expand IHME’s impact by devising strategies and tactics, and executing upon its collaboration with the World Health Organization. They will work closely with IHME leaders in order to cultivate and manage relationships with a range of stakeholders at WHO headquarters, at WHO regional offices, and among member states with the ultimate goal of improving the quality of global health estimates, cultivating buy-in among key audiences, and encouraging policy use of findings by decision makers.

Responsibilities Include:

Engagement/Program Management

·         Working alongside institutional leaders, develop and implement strategies for engaging with WHO Headquarters, WHO Regional Offices, Country Offices, and other key stakeholders, encouraging evidence-based decision making.

·         Act as a key liaison between WHO, IHME, and other key stakeholders, strongly informed by a command of IHME’s priorities. Exercise excellent judgement in response to new situations, ambiguous requests, and incomplete information.

·         Identify key institutions or departments with whom IHME should partner, cultivate leads, and develop new productive relationships. Advise senior leaders of these opportunities. Conduct outreach on behalf of IHME.

·         Develop, maintain, grow, and manage key collaborations in order to strengthen research products and maximize their impact on policy and priority setting

·         Oversee and directly engage with a portfolio of high-impact relationships and drive forward completion of complex activities and joint undertakings with strong attention to detail.

·         Directly manage key partnerships, including scoping activities, negotiating funding, developing formal agreements, facilitating the flow of data, reviewing estimates, and producing agreed-upon deliverables.

Communications

·         Design and implement external workshops, trainings, presentations, and meetings with high-level audiences from a variety of cultures and professional backgrounds.

·         Craft articulate, professional, and concise correspondence and written materials for stakeholders.

·         Independently represent IHME in complex political settings, among high-level audiences and stakeholders from a variety of cultures and professional backgrounds.

·         Speak to diverse technical and nontechnical audiences in a language and manner that connects with their interests while explaining in clear terms IHME’s work and mission.

·         Use appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions, negotiate agreements, and resolve disagreements.

Strategic Planning

·         Contribute to the strategic planning, portfolio management, and priority setting of the Network Engagement Team.

·         Understand long-term goals of the Institute in terms of engagement and develop plans to achieve them; influence others to take action.

·         Contribute to staff development, professional growth, and performance assessment of staff as they manage politically-sensitive relationships. Planning, designing, and implementing staff trainings and development activities.

·         Cultivate effective working relationships with a wide range of IHME staff and faculty in order to meet mutual goals and objectives, and to coordinate cross-cutting efforts.

·         Monitor collaborator satisfaction and assess their needs. Advise on the development of relevant resources and tools to help to deepen their understanding and engagement with research projects.

Knowledge Command

·         Thoroughly understand the interests, objectives, and perspectives of WHO staff and other collaborators at the multilateral and country level in order to create tangible outcomes of mutual benefit, and provide guidance to institutional leaders.

·         Translate collaborator requests into practical steps, and determine with faculty and senior leaders whether and how they are achievable.

·         Make connections between stakeholder needs and research outcomes and opportunities, and translate concepts across different technical and non-technical audiences.

·         Maintain a broad and comprehensive understanding of the key issues and stakeholders including their political, intellectual, and financial interests and interrelationships in global health, as well as the institutional cultures and norms within large international diplomatic organizations and among country governments.

·         Understand key aims, concepts, methods, and data sources of IHME’s research portfolio. Develop a command of key results, messages, and future implications. Able to these to a variety of stakeholders with varying degrees of content knowledge.

·         In-depth understanding of how decision makers use evidence to develop policies and programs, and to set priorities.

Requirements:

·         Bachelor’s degree in social sciences, public health, political science or related field and five+ years of related experience, or equivalent combination of education and experience.

Additional Requirements

·         Experience identifying and creating mutually beneficial opportunities for collaboration and maintaining relationships within large international organizations, preferably the World Health Organization or other UN agencies, and a demonstrated understanding of the politics and content therein.

·         Strong understanding of global and population health concepts, priorities, and stakeholders, and how evidence is used to make decisions.

·         Experience leading politically-sensitive collaborations in population health including assessing risks and creatively devising diplomatic and tactical solutions to problem.

·         Demonstrated success working in diverse social, cultural, and institutional contexts and ability to adapt to organizational norms in a variety of settings.

·         Ability to work effectively in a challenging, high-volume work environment with minimal direction.

·         Excellent written, oral, and listening skills with the ability to adjust message and tone for a variety of audiences.

·         Excellent interpersonal skills; a cooperative team player, perceptive, and emotionally intelligent.

·         Proficient in at least two of the official languages of the UN (Arabic, Chinese, English, French, Russian and Spanish).

·         Proven ability to quickly learn new intellectual content across different disciplines.

·         Previous experience in a leadership role with strategic planning responsibilities.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired

·         Master’s degree strongly preferred.

Conditions of Employment:

·         Evening and weekend work sometimes required.

·         This position works directly with global stakeholders and may need to be available outside of business hours in order to complete job duties.

·         International and domestic travel will be required up to 40% of the time.

·         Valid passport or the ability to obtain one is required.