About the Role
VillageReach transforms health care delivery to reach everyone so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes ensuring products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector, and other partners strengthens our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 58 million people in Africa. VillageReach is incorporated in Washington State and has offices in Seattle (USA), the Democratic Republic of Congo, Malawi, and Mozambique.
The Data Analytics Director & Team Lead will lead the Data Analytics Technical Team, overseeing all team activities and ensuring alignment with the organization’s vision and objectives. They will lead the strategic build-up of VillageReach’s Data Analytics portfolio to include deeper analytical work, the development of new programs and partnerships, and strengthening the skills of Data Analytics team members as well as in-country program team members. The Data Analytics Director will work with VillageReach staff in country offices, global and regional teams, and country-level partners to ensure that programmatic data is structured, analyzed, and presented in a way that supports government and donor decision-making, and that underlying in-country systems and tools support efficient and high-quality analysis and reporting. The Data Analytics Director & Team Lead shall recruit, retain, develop and deploy appropriate Data Analytics technical resources (internal and external) to achieve those objectives. They will oversee team utilization, team member career growth and progression, program satisfaction levels, and achievement of the annual objectives and key results.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
Organizational Leadership (20%)
Set the vision and define the strategy for the Data Analytics Technical Team. Ensure strategy is informed by the latest trends in Data Analytics and public health needs, and that it is aligned with VillageReach’s organizational goals and strategies.
Strengthen the culture of data use within VillageReach and promote data-driven decision-making among key external government, technical and funder partners. Inform the process of how we do more than just promote data-driven decision-making, but also help build the capacity of government to use the data, act on it, and report on that.
Develop and implement VillageReach's people-centered health care strategy, and focus on the design of data systems to increase feedback from under-reach communities and the use of that feedback by governments and partners.
Consult with organizational and programmatic leadership to understand data analytics problems and goals and define an organization-wide Data Analytics strategy and plan for each VillageReach program.
Be an external advocate of the importance of data use in decision-making in public health. Speak externally and publish your point of view on this topic.
Establish, manage, and develop internal indicators for a Data Analytics Community of Practice to share and build knowledge across VillageReach.
Represent the Data Analytics Team on the VillageReach Immunization Advisory Group, and lead proposals to use data for identifying and reaching zero-dose and under-immunized communities
Team Management (25%)
Mentor and provide career development, including looking for program opportunities that allow staff to build skills or pursue areas of interest.
Maintain the Data Analytics Skills Assessment and Program Data Analytics Maturity Assessment for use with the Data Analytics team, program teams, and key government stakeholders.
Oversee recruitment, interviewing, compensation, orientation, training, professional development, performance improvement, and evaluation of the team.
Create a working environment that supports the team's ongoing professional growth and development, high morale, and optimal job satisfaction, including but not limited to regular team meetings, annual retreats, continuing education, and training activities.
Provide suggestions to VillageReach management for how to best structure the Data Analytics team both in countries and within the Global Technical Teams to elevate the level of Data Analytics possible within the core countries
Technical Quality and Standards (30%)
Demonstrate mastery of the latest data analytics tools, techniques, and concepts, and guide the application of these tools and techniques to deliver data solutions outputs on tight timelines.
Advancing the efficiency of VillageReach programs by developing and implementing data science, digital health, and data analytics solutions.
Ensure that VillageReach Data Analytics activities are informed by the best available evidence and good practice, and effectively designed, implemented, and evaluated.
Work closely with the Impact Team and the Digital Solutions team to ensure that M&E collected data is relevant for both donor and government dashboard needs as well as for VillageReach’s own internal analytics
Oversee development of tools, methods, and standards that support and advance VillageReach’s technical data analytics capabilities.
Develop VillageReach IP and thought leadership within Data Analytics.
Lead team in mining Villagereach datasets to identify insights into ways to improve current analytical practices and identify additional innovations.
Collaborate with the appropriate teams to initiate, guide, and operationalize innovative data solutions (including real-time solutions) that involve advanced analytics and digital health.
Demonstrate the ability to communicate complex analytic findings to various technical/non-technical stakeholders with varying levels of data literacy.
Building Relationships & Business Development (25%)
Understand potential business gaps, and translate them into business opportunities.
Build a pipeline of new business through active relationship development/management, proposal efforts, and thought leadership efforts
Actively engage with target donors/partners and industry experts to keep current on existing and new trends, problem areas, or other issues that develop into new requirements and growth opportunities. Develop strategic relationships with key technical counterparts in the Data Analytics landscape.
Undertake representation of VillageReach in regional and international professional and sector-specific meetings.
Contribute to business development efforts and ensure country teams receive adequate technical support from the Data Analytics GTT for proposal writing and fundraising as relevant
Represent VillageReach on the Gavi Immunization Supply Chain Steering Committee M&E group and IA2030 data-use group
GTT Lead [overall strategic guidance and leadership]
Program Managers [for analysis of specific staffing requests, staffing, and review of program satisfaction levels]
Other Technical team leads [for proposal and programs that require cross-team collaboration]
Immunization Advisory Group
VP Global Operations and Director, People Team
VP Partnerships and Impact
VP, Global Programs
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
This position may directly supervise between 2-4 employees and the Director will carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Education & Experience:
Master’s degree or equivalent in Data Science, Informatics, Computer Science, Information Technology, Statistics, Applied Math, or another related field. An equivalent of the same in working experience is also acceptable for the position.
At least ten years of experience with data analytics required, experience with healthcare data required (e.g. DHIS2, LMIS systems, etc.)
Experience with working with data and governments in low and middle-income countries required
The candidate will also demonstrate experience in business process analysis, data architecture design, and development as well as the implementation of workflow-enabled solutions. A suitable candidate will also have experience working in market/business intelligence, strategic planning, project management, and cross-functional business experience as well as vast experience working with large data sets and computing systems
Strong communication and cross-cultural management skills with experience working with high-level political officials. Open-mindedness to accommodate the non-traditional mix of disciplines within VillageReach and interpersonal skills to work effectively in partnership with others in the organization and externally.
Superb writing skills and the ability to assemble, distill and analyze information for decision-making and presentations.
Ability to collect and analyze data quickly and efficiently. Ability and confidence to identify and recommend creative solutions to a diverse group of stakeholders. Identifies both opportunities and needs for change. Ability to identify issues or problems and provide a respective solution that is feasible and acceptable to the local context. Explores and shares innovative best practices with others.
Energy, intelligence, diplomacy, sound practical judgment, and the ability to work independently without supervision.
Other Technical Requirements:
A deep understanding of advanced analytics and Artificial Intelligence / Machine Learning (AI/ML) landscape
10+ years of experience in data analytics and data visualizations, including selecting and applying the appropriate analytical techniques for statistical analysis, predictive modeling, simulation, and machine learning.
5+ years of experience visually communicating data analysis, including bespoke analyses and BI Tools such as Power BI or Amazon QuickSight.
5+ years of expertise in database programming (e.g., SQL, Cache), Statistical analysis and programming (e.g., STATA, SAS, R, etc.), and statistical modeling (e.g., predictive modeling, risk-adjusted comparative analysis, hypothesis generation, etc.).
Understanding of the healthcare industry and strong knowledge of trends and best practices (data management and storage, documentation, governance, vendor and consumer applications, etc.) both within healthcare as well as in related industries.
Proven track record generating investments and in business development, including RFP/RFQ responses, developing strategy white papers/concept papers; experience building and demonstrating prototype analytics solutions to potential donors/customers preferred.
Fluent in English, proficiency in French and/or Portuguese preferred.
Other People Management Requirements:
Highly consultative, ability to work closely with stakeholders, understand their needs and develop innovative data and analytic products to meet those needs.
Demonstrated understanding of challenges with working in rural, underserved, and low-income contexts; experience living in and/or working in a low-income country a plus.
Willingness to work with individuals with varying levels of data literacy.
Established cultural competency in partnering with racial, cultural, and linguistically diverse groups.
Willingness to work across timezones and geographies.
Passion for VillageReach’s mission, including a strong commitment to global health, and a belief in the role of data and technological solutions to public health systems.
Comply with VillageReach’s COVID-19 vaccination policy.
The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.
Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making
Environment and Physical Demands
VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our Seattle office and our Country Offices and the location of other global staff, US-based staff is expected to be available for early morning meetings starting at 6 am. In addition, our global HQ and Country office staff based in Africa are expected to be available for late afternoon/evening meetings up to 6 pm.
COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations, and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.
This is an immediate hire and therefore resumes will be reviewed on a rolling basis until filled. To apply, please submit your resume and a cover letter to our online portal: http://www.villagereach.org/join-us/
VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct. All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education and consider internal equity. We do not inquire about salary history.